Daily Prompt

How to Avoid eBay Scams.

In response to The Daily Post’s writing prompt: “Truth or Dare.”

Is it possible to be too honest, or is honesty always the best policy?

With an ever-growing market in fake goods and quick moneymaking, it is understandable that some people have reservations about shopping online. Some people would rather not have to worry, and will pay more in bricks and mortar stores than take a risk paying for something online.

As a seller with almost solely branded products, one of the main questions we get are a variation of:
‘Is this real?’

There is no point in being dishonest as an eBay seller. It doesn’t get you anywhere, and if reported enough times to eBay, you can be banned from selling. When they ban you, there really is no second chance. As a small business, we have no interest in taking that risk, and I am sure most others don’t either.

If you believe you have been lied to or that the item is not as described, eBay has policies in place and will help you communicate with the seller in order to resolve the issue.

If you message the seller, they should have no problem answering your questions honestly and respectfully. I have received many a bizarre question at Branded Value, but appreciate that people are just trying to find out as much as they can before committing to a purchase. I would rather answer honestly, and make sure that the sale is being completed with the customer knowing the facts, than to deal with a return request later on due to misinformation. That takes up time and effort, and is a disappointing experience for the buyer. Why would they ever come back to you?

It can almost seem too good to be true when you find what you’ve been looking for at half the price that the shops in town are selling it for. Why should you trust somebody on the other side of a computer? What if they don’t send your item?

There are ways to tell if an item is part of a scam, and if a seller is reputable:

  • Look at the seller’s feedback. Not only to check their reviews, but also to see the date that the business was set up. This is at the top of the feedback page, under their username. If they have just joined and you’re not sure about them, maybe wait to purchase. If they have been there since 2005, they are not likely to be disappearing any time soon. This is not to say that new sellers don’t deserve a chance. They are put through checks in order to sell on eBay, and have to build some feedback before being able to sell.
  • Check where the items are being sent from. Often, items from places like Hong Kong will be replicas. They have some great items, and will safely send orders, but are not likely to have branded items for sale.
  • If the seller only accepts cards or money transfers, this can be suspicious. Paypal is the safest way to pay online, especially on eBay. You can request a different type of payment with the seller, but at least check that they accept Paypal.
  • Only communicate via eBay messages unless there is a reason not to after initial contact. Initial contact and any links should always be sent via eBay messages and not to your email address.
  • Ask them a question if you are worried. An honest seller won’t mind ad won’t be offended. They will reassure you.
  • If an item really seems too good to be true, it probably is. If something worth £200 is listed for £20, it is unlikely that this item is in perfect condition. Ask the seller before making your purchase.

Don’t forget, eBay customer service will help if you have any issues after the sale has been completed. If the item does not arrive, or arrives damaged, you have rights and ca deal directly with the seller. If the seller does not respond helpfully, you can contact eBay who will read through messages (another reason to keep contact limited to eBay itself) and help you with your problem.

When it comes to online selling, honesty really is the best policy. If a seller seems dishonest, it may be worth reconsidering your purchase with them.

Have you ever been scammed on eBay?

Daily Prompt

What would you like to know?

In response to The Daily Post’s writing prompt: “A Mystery Wrapped in an Enigma.”
Tell us something most people probably don’t know about you.

As a company blog, it is harder to respond to daily prompts, but I like them so I’ll try!

There are many things people don’t know about Branded Value, but none of them secret – and I guess not very mysterious.

Most people don’t know who’s behind the screen, responding to your comments, liking your posts, and sharing the fun.
You don’t know who lovingly packs each parcel.
You don’t know how often we change stock.
Most don’t know that we really are the cheapest online for branded products and always do our research to make sure.
You don’t know if we’re a small business with lots of time for our customers or a big company that doesn’t care.

So let me start by answering:

I am Tina. I am the person you will speak to if you call, or will message you back when you ask a question. I am the one who is behind the social media for the company. I write the blog and keep the website. And I am always here. I genuinely care about our customers and want them to have a great experience. I have a great team behind me, and we will always do our best to keep you satisfied and keep the company up to the highest standards. If you need any help when deciding upon a purchase, I’m the one to talk to. You can do this via our Facebook page, Twitter, WordPress, or on our website and via eBay.

There is usually only one person packing all of the orders. That’s a lot of work! We work together to make sure that parcels are packed well, and to reduce breakages. I also work closely with couriers to ensure that there are no issues when it comes to delivering the parcels. If there is any issue, such as not being home when delivery was attempted, it comes straight back to me and I will help resolve any problems quickly.

We add stock almost daily. Sometimes a few odd things. Sometimes masses! Usually the latter. Sometimes we have one off items, so when you see something, it is probably your only chance to buy it – and at a massive discount.

We research every item we have to know that we are selling only top quality items and to make sure we are getting you the big brands for the lowest prices. You only have to check our eBay site to know.

No matter how big Branded Value gets, we will know it is the customers who got us there.

So, now you know a little more. Is there anything else you’d like to learn about your future favourite company?

Tina.

Daily Prompt

The B all and end all.

In response to The Daily Post’s writing prompt: “Fearful Symmetry.”

Brand lovers
Bargain hunters
Bags and shoes
Blog news
Bath treats
Baking sheets
Brilliant gifts for dad and mum
Bean bags and garden fun
Bedroom items to make it pretty
Bundles of Hello Kitty
Books and toys and games
Big brand names
Bathroom goods and decor
Beauty items you’ll adore
Beach towels and sandals
Beautiful candles
Bids and giveaways
Budget, discount days
Boys room crocodile shelf
Before I go on, see for yourself
Brands at best prices are waiting for you, go and check out
Branded Value